309I_RAMANPREET KAUR SAROAY _S25465

RAMANPREET KAUR SAROAY
STUDENT NO S25465 309I

COMMUNICATION BARIRIERS

Q1advantages and disadvantages of letter telephone personal visit
Ans- letter is a written communication by letter we give proper address acknowledgment
The advantages to letters are:
provides written communication doesn’t use any electronic means so is a lot cheaper.
A written record of the message will be kept.
The message is communicated in written format and therefore should be unambiguous.
Can contain detailed information such as figures.
The disadvantages to this method are:
can take time to deliver.
Can be lost.
Not 100% sure of security, can easily be opened and read or sent to the wrong address.
Takes time to produce letter and can be inconvenient if an urgent. Message has to be delivered.
(b)Telephone
Telephone is a electronic device it’s very fast and cheap
Advantages
. The first advantage is that telephone has decreased the long distances and just in a couple of seconds you can talk to any person around the world. Secondly, it is a cheaper source of communication. Thirdly, with a telephone you can talk to any person in the world.
Disadvantages
Telephone is also there like first disadvantage of telephone is that it may not be available in all places like there are no telephonic facilities in rural areas. Secondly, it has lowered the privacy and secrecy of the people. Moreover, telephones can also increase misunderstandings because of the unavailability of body language and © personalvisitexpressions-
I think it is more effective way to communicate with to other person because by this we can use our body language talk to other person face to face without any misunderstanding
.Advantages
1 we are communicate with other person face to face
2 we are relies our mistakes
3 we are more understand to each other
Disadvantages
1 May be it is time wastage
2 expensive communications
3 some time one person have no time
Ans b Michael will use telephone because they give information to there Clint without waste their own time and attend their other clients done their other work
Q2 a one of the most important skills that any person in an organization need is the ability to communicate. Without communication your other skills are less useful .explain the meaning of this statement.
B should an organization train its staff in workplace communication. Give reasons for your answer
Ans- a communication is very interactive process we are use our proper skills
The way you communicate has a big impact on your ability to get on with people and get the things that you want. Good communication skills can help you to avoid conflict and to solve problems. Open and honest communication is also important for making friends and having healthy relationships.
B organization or companies should train their clients for good communication because if they have good communication then they use their skills properly they also understand to each other. Poor communication often creates tension and bad feelings within relationships. It’s always useful in everywhere
Q3 working in group of three
A list three statements that you have written or spoken that were intensive to the receiver feelings.
B discusses the sort of communication barriers caused by each of these statements.
C re-stat, to the people you are working with, each of your three statements in a more sensitive way and ask them if they think the new version would be more effective.
D discuss three ways in which communication barriers can effect interpersonal communication
Ans- a 1 oae! Come here
2 give me a packet of biscuits
3 you are not good person
B different thinking and attitude
2 misunderstanding the point of view
3 their reaction may be abnormal
C 1 we are gives the suggestion with polity
2 excuses me please give me a packet biscuits
3 excuses me please come here
D1 misunderstanding - may not be understand point of view
2 different thinking or values
3 different perceptions
Q4 identify the communication barriers that occurred and explain briefly in two paragraphs how they contribute to the misunderstanding between Mary and David
B list two sources of noise at the initial planning meeting
C how could Mary and David dealt with the noise or interference in their planning meeting.
Ans a It interferes with communication, work, rest, recreation, or sleep however, while its effects are immediate in terms of annoyance, they are cumulative in terms of temporary or permanent hearing loss and activities in noise control. We are not understood properly and create some problems.
B1 telephon call
2 uninvited knocking
C1 marry looks at her watch and exclaims that its time for her next appointment
2 David answer and deals with a telephone call and continuous the conversation with marry.
Q5 in a group discussion present your point of view on the following
A why is good communication so important in the workplace?
B what is the relationship between the message and the channels
C how is feedback transmitted in nonverbal communication.
D what are two factors that influence a person’s perception of the message?
E how does noise affect communication
F communication is a learned behavior. Do you agree or disagree or why.
G why is impotent for both the sender and receiver of a message to have empathy for the other person
Ans-a its very useful in workplace for to understand everything or every person
B channels is important device for message it’s a way to conveying message its play important role because if it is not correct then the message is create problem and misunderstanding
C feedback transmitted in nonverbal communication through body expression movements
D experience, skill,
E it change the message meaning and create disturbance in good communication misunderstanding is also created when communication barrier occur then something Is wrong
F I think its good behavior or manners because by this we communicate with each other or learn more about any person or culture or etc
G it’s important for both sender and receiver for resistant communication barriers
Q6 checking what the other person said:
A work in three of groups (a, b, c)
Ans A - B after 10 minutes discuss the advantages gained by checking what the other person said
Ans-B - person c gained the person a and person b is not repeat
B person c give the feedback to a and b