Presentation of customer and client
Customer: hello ! How are you?
Client: Good , what about yourself?
Customer:I m good. Thank you.
Client: How can I help you ?
Customer: I am looking for a new vacuum cleaner that should be more reliable and easy to use.
Client: wow , you know what , just two days back we came up with a new vacuum cleaner in the market. I must say you came on right time. You are the early bird and if you purchase it we will give you 15% discount on the product.
Customer: alright, can you brief me with its features,I mean may I know more about it.
Client: sure , I would be glad to assist you with the information. It’s known as
platinum vacuum cleaner. It is devised with new generation technology.its automatic and runs on batteries,you can charge the battery for 24 hours and use the cleaner for about 15 days.Its a wireless with remote facililty.
Customer: what do you mean by that .
Client: alright, let me tell you, we provide a free remote controller with every platinum vacuum cleaner. Its almost like a robot. All you need to do is just sit at one corner and regulate the cleaner in any direction.
Customer: Terrific , that sounds interesting. My wife would be more than happy to get such a cleaner.
Client: absolutely, its hassle free, portable, reliable and efficient.
Customer: ok,let me ask you the major question. What about the electricity consumption and may I know that do you provide any warranty on this equipment
Client: yes, why not. As I told you its automatic so there is no usage of electricity except when you charge the battery and that too it consumes very less amount of electricity. We give 2 years of warranty on this product.
Customer: wow, very nice I like this. Can I have a free demonstration.
Client: sure why not, we will provide you with a free demo at any time, you can just give yours preferred time and day and our agent will come at your place to give a free demo
Customer: awesome, but that doesn’t matter. I rely on your words. What about the price and payment method.
Client : sure ,its just 150$ after discount and you can either pay by cash or through credit card.
Customer: wow that’s good I want to buy this vacuum cleaner at once. I will pay through cash.
Client: Great. You can pay the money at the cash counter while I pack this machine for you.
Customer: sounds good. I will…
Client: perfect.
Client: wonderful . you made the payment, we will send the vacuum cleaner at your home address tomorrow. However you can take the receipt and warranty papers with you.
Customer: thank you
Client: you are welcome. Was nice meeting you.
Customer : you have a good day.
Client :you do the same.
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