309_I S25465 Ramanpreet Saroay

Ramanpreet Saroay
Student Number :- S25465 309 I
Communication skills
Person A Jeyash
Q 1 :- What is your name?
Ans :- My name is joeys.
Q 2 :- What is your qualification ?
Ans :- I am graduate.
Q 3:- Where are you from?
Ans :- I am from India.
Q 4:- How long you been here?
Ans :- I am here last four months.
Q 5:- Are you working here?
Ans :- I am working in restaurant.
Q 6:- Do you have any experience about this field?
Ans :- Yes’ I have experience about this field know how to deal with customer and know how to work as a team members.
Q 7 :- Do you have any rules and regulation in this field?
Ans :- Yes’ I have rules and regulation about this field like always serve carefully ,serving area always should be neat and clean, deal with customer politely.
Q 8:- What do you think about your job?
Ans :- I think it’s a good way to improve our communication and we meet different-different people and come to know about there culture and gain my knowledge
Q 9:- Do you like this job in future?
Ans:- Yes, I like his job because it gain my communication skills and give a chance to meet with other people who have different culture
Q10:- Why you come Australia?
Ans:- I come to Australia for my further study because this country give chance to international students to do study and to gain their communication skills.
Person B Kunal
Q 1:- what’s your name?
Ans:- My name is Kunal
Q2 :- What is your qualification?
Ans:- I am graduate
Q3 :- Where are you from?
Ans:- I am from India
Q4:- How long you been here?
Ans:- I came here last four and five months
Q5:- Are you working here?
Ans:- Yes, I am doing cleaning work
Q6:- Do you have any experience about this field?

Ans:- No, I have no experience when i start my job but after four months now i have experience about this field it give me chance to improve my skills to communicate with each other.
Q7:- Do you have any rules and regulation?
Ans:- Yes I have rules and regulation like clean the area carefully always aware about safety of people use skills properly.
Q8:- what do you think about your job?
Ans:- It improve my communication skills it also give me chance to know about cleaning products how it is use and how they clean area and its reaction.
Q9:- Do you like this job in future?
Ans:-yes i like this job in future because it improve my cleaning skills and give chance to know about cleaning products very closely we also improve our communication with other persons
Q10:- Why you came here?
Ans:- I came here for my study and to improve my personality or communication skills
Observation:-
Person A
1, Person A give answers very fastly.
2, Person A does some spelling mistakes.
3, Person A repeats their answers.
Person B
1, Person B is confusing about Question what they say.
2, Person B is also do some word mistakes.
3, Persons A and B finish interview very fastly.




Ramanpreet Saroay
Student Number :- S25465 309 I
Customer & Clint Discussion
Customer: - Hi might hello how are you?
Clint: - I am fine. How can I help you?
Customer: - I want to buy a mobile phone please give detail about different phones.
Clint: - I have many categories in mobile phones from low price to high price also they have their own functions which one you want.
Customer: - I want to buy a slim mobile of Nokia 6300.
Clint: - Yes, I have this it’s very good and beautiful set your choice is very good.
Customer: - Please give me details.
Clint: - Yes, Its market value is AU $170. It has 2 MGP camera, Bluetooth and also has radio. If you like music you can also feed you songs in any language.
Customer: - Any other functions it has please given us information.
Clint: - It has extendable memory, make video and its body is also different from others like others mobile has plastic body but it has aluminium body. Other functions it has calculator, alarm, many language, ringtones and etc.
Customer: - In future is this its market value will be same.
Clint: - I think now time is modern daily different-different companies launch their new technology. But it has their own place.
Observation:-
About Customer
1. I think they have no more information about mobiles.
2. They not take information about call rent.
3. They have no interest in other mobiles for more information.
4. They take more time of Clint.
Clint
1. They also spend more time on one person.
2. They not give information about low price but good and new technology.
3. If they want they give the information by sample, or by phone.
4. They only give information about by one mobile.