309I_SUKHDEEP KAUR_S27792

Customer: Good morning!
Employee: Have a very good morning madam! How are you?
Customer: I am good, thank you.
Employee: How may I help you madam?
Customer: Actually, I want to buy a new printer, so
will you provide me some information about that?
Employee: Don’t worry madam, I will help you!
Customer: Oh! Thank you.
Employee: What kind of printer do you like to buy
Customer: I would like to buy that printer which has a facility of
Scanning, color printing as well as photocopying.
Employee: Which company’s printer you like to buy ? We have Bell- mark,
Canon (company) ,Genicom Olivetti, Lexmark, etc.
Customer: Well, I would like to go for Canon Company.
Employee: Ok then, try this one. Its Pixma mp190, the pixma mp190 is still a
substantial machine, decked out in black and off-white and
with a curve at the bottom to relieve its otherwise boxy
appearance. Its lid lifts to reveal a straightforward a4
flatbed scanner, which uses a contact image sensor (cis), a
cheaper technology than the charge coupled device (ccd) and
below that the front panel hinges down to become the output
tray.
Customer: Ok, so what’s the process for software installation? Is it easy
or tuff one ?
Employee: Software installation is similarly easy, with a full suite of
canon utilities, including its own mp navigator, which includes
ocr for text document conversion. Else than that it has quite
low prize upto $69 only.
Customer: Ok, it’s really very good.
Employee: So! Do you like to buy it madam?
Customer: Yes, of course why not.
Employee: Do you have any of your identification card.
Customer: Yes, I have my passport.
Employee: That’s fine, thank you just a minute. After sometime….. Thank
You. Do you have some address proof like bank statement or
any bill.
Customer: Yes, I have that, here it is!!!
Employee: Oh! Thank you. After sometime here is your printer madam.
Customer: Thank you.
Employee: That’s fine, it’s my pleasure madam.
Have a nice day & good bye!
Customer: Ok! Good bye.





In this presentation you are going to interview a partner about their work or educational experience until now. During the interview, you will be observed and assessed by an assessor. Once you have collected the information, you need to present it as a short presentation. The presentation should include:
. Where they have worked
. When
. Frequency (full-time, etc.)
. Duties/Responsiblities
. The work environment
. Rules/Regulations of the workplace
. Most useful skills they learnt.


Ans. In the first interview, the interviewer is ‘Luckose’ and interviewee is
‘Harpreet’.
The observer is ‘Sukhdeep’ that’s me. The interview is going between Luckose
And Harpreet and I have to observe that full interview. In this interview, the
Interviewer (Luckose) asked following questions from the interviewee (Harpeet):
Q. 1 What is your education qualification?
Ans. I have done B- com from Indore.
Q. 2 When did you complete that?
Ans. In 2008.
Q. 3 Do you have any job experience?
Ans. Yes, I have.
Q. 4 In which field do you have job experience?
Ans. I have 2 years experience ar an accountant in a school .
Q. 5 What are your duties and responsibilities at your work?
Ans. I had done duties of cash handling as well as collecting fees and making bills as well.
Q. 6 Tell me something about work environment at your job?
Ans. My work environment is too good. All the staff members are very coperative.
Q. 7 Do you have any rules and regulations on the job?
Ans. We have to be honest, punctual .We can’t take leave without any necessary reason.
Q. 8 Do you learn some useful skills from your job?
Ans. I have learnt punctuality as well as how to do work as a team member.

Observation: After the whole interview, I have observed that:
INTERVIEWER:
1. The interviewer{Luckose} has not greeted the interviewee {Harpreet}.
2. The interviewer has no proper voice modulation.
3. The interviewer was very fast while asking questions, sometimes the interviewee (Harpreet) don’t get his question.
4. The interviewer eye contact is not there.
5. The interviewer was bit confused while asking questions.
6. The interviewer has not given salutation at the end of the interview.
INTERVIEWEE:
1. The interviewee {Harpreet} voice is too low while giving answers to the interviewer {Luckose}.
2. Sometimes, the interviewee answers are not appropriate or to the point.

In the second interview, the interviewer is ‘Harpreet’ and the interviewee is ‘Luckose’. The observer is ‘Sukhdeep’ that’s me. The interview is going between Harpreet And Luckose and again I have to observe that full interview. In the interview, the Interviewer (Harpreet) asked following questions from the interviewee (Luckose):
Q. 1 What is your education qualification?
Ans. Diploma in Electronics.
Q. 2 When did you complete that?
Ans. In 2005
Q. 3 Do you have any job experience?
Ans. Yes, I have.
Q. 4 In which field do you have job experience?
Ans. I have a job experience in Electronics.
Q. 5 What are your duties and responsibilities at your work?
Ans. I have to do servicing.
Q. 6 Tell me something about work environment at your job?
Ans. It’s really very nice. The colleagues were very good with me.
Q. 7 Do you have any rules and regulations on the job?
Ans. We have to work hard and be regular.
Q. 8 Do you learn some useful skills from your job?
Ans. Now I am a hardworking person.

Observation: After the whole interview, I have observed that:
INTERVIEWER:
1. The interviewer has asked very few questions related to studies.
2. The interviewer {Harpreet}has not given any salutation to the interviewee {Luckose}at the end of the interview.
INTERVIEWEE:
1. The interviewee has no proper voice modulation.
2. Sometimes, the interviewee answers are not appropriate.