STUDENT GROUP-
STUDENT NUMBER-S25490
STUDENT NAME-PARMINDER KAUR

COMMUNICATION AND COMPUTER SKILL
Q.1 Communication is an interactive process. Briefly explain.
Answer-Communication is a main way to express our view as speaker to a receiver.
Communication is the transfer of meaning. It is a process that contains messages. These messages are covering a context according our ideas and thinking. It is a result of interaction of people that processes communication. It is a successful way to define our-self. Face to face communication skill is more important to express our emotions in reality. People places meaning and structure on the variety of message received from other.
Communication process has seven elements that are written below-
1. Sender
2. Message
3. Receiver
4. Feedback
5. Channle
6. Context
7. Interference
Sender and receiver understand the same information as result of communication. Each of the channels of communication requires skill suited to the three types of communication like verbal communication, nonverbal, graphic are used to send message. Perception has a significant influence on communication. Every receiver understands about any types of message according their experience, attitudes or expectations. Feedback is showing the reaction done by receiver. These messages are sending by conversation, letter, telephone and other means of media. Some times interference creates misunderstanding between sender and receiver. Even then communication is a perfect way to live in touch of others.

Q.2 Define and given an example of verbal, nonverbal and graphic communication.
ANS-Communication is a way to express our feelings and ideas. People who are communication-oriented are often successful at work. Communication lets us learn more about ourselves and world around us.Channle of communication require skills suited to the form of communication that sends the message. Communication skills are dividing into three forms;
1. Verbal communication
2. Nonverbal
3. Graphic
These are forms of communication send messages through the various channels. These are explain below-
1. Verbal communication-It is one way for people to communicate face to face. It is spoken, oral and written way to communicating It makes the use of words, vocabulary, numbers and symbols. Verbal communication is form of spoken words two or more people. Some key components of verbal communication are sound, words, speaking and language.
2. Nonverbal communication-It is usually understood as the process of communication through sending and receiving message. It is sent by any means other than words or graphics. Nonverbal communication is occur in oral, written and graphic communication. The components of nonverbal communication are including body language, expressions.
3. Graphic communication-It represents the ideas and relations with shapes diagrams and lines. It can express both verbal and nonverbal components –for example ‘No Smoking’ signs displayed in public places.

Q.3 a. Define the terms ‘sender’ and ‘receiver.
A Sender- Senders are individuals who react to situations from a unique vantage point, interpreting ideas and filtering experience through their own perception. The sender encodes an idea and feeling in words or signs that the receiver will recognise and transmit this message to the receiver.
B Receiver – Receiver interprets the message to achieve understanding. Then receiver is also acting as an individual form a unique vantage point interpreting the idea according to the particular personal perception of the message. This perception is according to the receiver’s unique background of experience attitudes, beliefs etcetera.
C .Message-Message is an object of communication. It is something that provides information and it cans information itself. Message is the idea or feeling transmitted from sender to receiver to achieve understanding .It works as a connection between both. Instant message and e-mail are examples of computer software designed for delivering human readable messages from one person to another.
D Feedback-Feedback is a constant result of information as people interect.Feedback describes the situation when output from an event in past will influence the same in present or future. It encouraging the speaker to continue, listeners respond in a way that show their comprehensive and acceptance or non acceptance of the message feedback is an essential part successful communication.
It shows the receivers response to senders message.
The main elements are –1give the communication continuity.
2 Misunderstanding of message.
3 More discussion
Feedback the need of sender and receiver. It is important to the speaker to determine how the message is being received helps receiver’s understand how their behaviour affects other. So the ability to provide acceptable feedback can assist the development of good working relationship and productivity of business.

Q.4-A --Define Perception- It is a significant influence on communication. It is useful to look closely at it. The way of perceiving message may be different of sender and receiver. It is a way people understand their environment. Perception is a scholarly journal experimental result over human, animal, and machine perception. Each individual’s perception is influenced by their life experience, attitude, feeling, beliefs and expectation. For example one person may perceive the colour white as peaceful and comfortable, while an other person may perceive the colour white as formal or past fashion.

B—List the four factors that may influence the perception of the sender or receiver of message.
ANS Perception has an important effect on communication. Every one’s perception is influenced by some elements that are written below-
A Self concept- it shows our personal ideas about any thing.
B Family-This affects our way of understanding.
C Culture-behaviour and values
D Communication skill- it shows our attitude, respect.

Q.5 a List four different types of communication.
B Define there and example of each.
ANS—Communication is a main way to express our views. There are four types of communication are given below and define
A verbal-It is one way for people to communicate face to face. It makes the use of words vocabulary, number and symbols. Some key components of verbal communication are sound words speaking and language.
B nonverbal—it is usually understand as the process of communication through sending and receiving message. It is sent by any means other than words and graphic. For example it is including body language and expressions.
C graphic—it represents the ideas with shapes in diagrams and lines. For example ‘No Smoking’ sign displayed in public places.
D interpersonal—it expresses our self. Ideas are related to our personality. The primary skill is reading, listening and speaking .people can share ideas and feelings.