Name: Ekta Gajjar
Student No. S27490
Class Room activity 1. Comm. And Comp. skills.
Ans: 1 Communication is a technique to receive and get information. As humans we can talk and express our feelings like we want. By the communication we can share our thoughts, messages, and information. But the main factor is we are talking, sharing our feelings with some other people or person that’s make people interaction with each other. We can’t communicate without source. There is involvement of people, medium, matter, factors and other information. For example if I want talk to some one in my country I used internet or telephone as source of information but if had a technical problem in my mobile or phone than it can interrupt the communication that’s the channel or medium, and it also depends upon what matter ill communicate like if have any problem regarding studies or I am happy to get a good job.
And if someone communicating with me is giving me reply that s make our interaction more meaningful.
Thus communication is an interaction process.
Ans: 2
Verbal communication: is a type of communication were words, or face to face interaction is involved.
For example: people gather in a conference room, people facing interviews were there is communication between the celebrity and reporters.
Non verbal communication : is a type of communication were the actions, gestures are used for interaction.
For example: if you want to communicate with deaf person you have to used the hands, fingers, and expression for interaction. Some times people move there head from left to right to say “yes” and up and down for “no.”
Graphic communication : is a type of communication were symbols, logos, the type of fonts used the color used as an interaction.
For example : the greeting card are always written is some particular fonts the color used in it are soft. And if we look at some warning letter than some lines are highlighted by red or any other dark color to catch the reader eyes.
Ans: 3 a. Sender : is an element of communication were the information is sent to other element known as receiver by its own perspective.
Receiver: is an element of communication were the information is received by the other element known as sender by its own perspective.
b. Message: is an element of communication were the sender and receiver gets the information by this medium or channel. Its an important element in interaction.
c. feedback: is an element of communication were the receiver sends the information to sender.
Ans: 4 a. Perception is way to perceive information. Like how the people take the information by using their own idea and knowledge.
b. The Four factor which influence the perception of sender or receiver of a message are.
1. Channel eg. Television, radio, telephone.
2. Message eg. information
3. Interference eg. Some technical problem.
4. Context: eg. Matter of the subject.
Ans. 5 The four different types of communication are as below.
1. Assertive communication: is a type of communication were we used simple language and common information for interaction.
Eg. Interaction with friends, relatives,
2. Aggressive communication: is a type of communication were a aggressive behave is used in interaction. Were the person is trying to speak harsh words.
Eg. People shouts at each other or speak words which hurts the listener.
3. Passive communication: is a type of communication were a person interacts positively and don’t argue much.
Eg. If I think “what happens is happened for our good purpose.”
4. Passive-aggressive communication: is a type of communication were person interaction two ways , he want to get that thing but he will not directly approach to it. But he try desperately to achieve that thing.
Student ID#: S28607
ReplyDeleteStudent Name: Manuja S RAJENDRA
Subject: Communication & Computer Skills
Task#: 1 (16th July 2009)
Questions 1: ‘Communication is an interactive process’. Briefly explain.
Communication is an interactive process that consists of a flow of messages to and fro a sender & receiver. It can take place in various forms and may involve more than 1 element (sender, receiver, message, feedback, channel, context/setting, and interference/noise) at any given time. The message sent is decoded by the receiver according to his or her perception and once it’s decoded, the sender receives a feedback. This in itself makes it an interactive process.
Questions 2: Define & give an example of
i. Verbal communication
Definition:
• Exchange of words, sounds
• A way for people to communication face-to-face
Example:
• Conversation between 2 parties (a sender & a receiver/ vice versa)
• Public speaking
ii. Non-verbal communication
Definition:
• To convey a message without the use of words or graphics
Example:
• When you are in a foreign country or wanting to communicate to someone who doesn’t speak your language, you would use body/sign language to express/communicate something
iii. Graphic communication
Definition:
• Convey a message via pictures/symbols
Example:
• A no smoking/eating/switch off mobile phones sign
Questions 3:
i. Define the terms ‘sender’ & ‘receiver’
• Sender: A point/person that relays/conveys the message
• Receiver: A point/person that accepts/acknowledges the message
ii. Define the term ‘message
• A message in its most general meaning is an object of communication. It is something which provides information; it can also be this information itself. Therefore, its meaning is dependent upon the context in which it is used; the term may apply to both the information and its form (http://en.wikipedia.org/wiki/Message, July 16, 2009)
iii. Define the term ‘feedback’
• Feedback describes the situation when output from (or information about the result of) an event or phenomenon in the past will influence the same event/phenomenon in the present or future. When an event is part of a chain of cause-and-effect that forms a circuit or loop, then the event is said to "feed back" into itself. (http://en.wikipedia.org/wiki/Feedback, July 16, 2009)
Questions 4:
i. Define the term ‘perception’
• Perception is the process of attaining awareness or understanding of sensory information. (http://en.wikipedia.org/wiki/Perception, July 16, 2009)
• It is how the receiver interprets/translates the message that’s received.
ii. List the 4 factors that may influence the perception of the sender or receiver of a message.
a. Language
b. Culture
c. Feelings
d. Expectations
Questions 5
iii. List the 4 different type of communication
• Verbal/ Dialogue
• Nonverbal
• Visual/ Graphic
• Other types (http://en.wikipedia.org/wiki/Communication, July 16, 2009)
a. Facilitated communication
b. Graphic communication
c. Nonviolent Communication
d. Science communication
e. Strategic Communication
f. Superluminal communication
g. Technical communication
iv. Define these & give an example of each
• Other types
a. Facilitated communication – assisted commutation
b. Nonviolent Communication – honest self-expression & empathy
c. Science communication – speaking science to a “layman”
d. Strategic Communication – concept, data, process
e. Superluminal communication - hypothetical process
f. Technical communication - conveying technical information through writing, speech, and other mediums to a specific audience
(http://en.wikipedia.org/wiki/Communication, July 16, 2009)