- Communication is an interactive process (Explain)
Communication is the process of exchanging information between sender and receiver. An interactive communication involved a two way communication between the sender and receiver.
— Message and reply O
Sender Receiver
- Define and give an example of verbal, nonverbal and graphic communication
Verbal
Communication in the form of words or expressed in spoken words;
e.g. Speaking, writing
—
Nonverbal
Nonverbal communication is usually understood as the process of communication through sending and receiving wordless messages
e-g gestures
Graphic
Graphic communication as the name suggests is communication through graphics and graphical aids
e-g Visual Aid
- Define the term ‘sender and ‘receiver’
Sender
Person/Device who sends the message/information
—
Receiver
Person/Device who receives the message/information and send feedback if needed
- Define the term ‘message’.
A set of information
- Define the term ‘feedback’.
It’s a message that sends by receiver to sender in response of sender message
- Define the term ‘perception’
It’s a Conscious understanding of something
- List the four factors that may influence the perception of sender or receiver of a message.
i. Miss Understanding of message
ii. Media
iii. Sender ( In case he is unable to deliver his/her message inappropriately)
- List four different type of communication.
i. Formal Communication
ii. Informal Communication
iii. Verbal
iv. Nonverbal
- Define these and give an example of each.
i. Communication has to occur in a set formal format ( business communication)
ii. It’s a casual communication that People communicate with each other
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