309C_S26134_Christopher Luehning

activity1

1.

- Communication needs a sender and a receiver

- the sender sends a message via a channel and the receiver gives a feedback (which is the interaction)

- the message can be affected by interference and the context

2.

- verbal communication is spoken or written communication

(e.g. letters, or talking)

- nonverbal communication are messages send without any words

(e.g. body language, or mimic)

- graphic communication is a part of non-verbal communication

- it is a message send in form of graphical elements like pictures or drawings

3.

a) - a sender has an individual background and perception when he sends a message

- he choses the channel he’s using to send his information

- the receiver gets a message from the sender and may give a feedback

- he also has his own perception and background

- he decodes and interprets the message to understand the information

b) – the message transports the information sent by the sender to achieve understanding by the receiver

c) – feedback is given by the receiver to respond to the senders messages

- it can show things like comprehension, acceptance, or non acceptance of the message as well as it can encourage or not encourage the sender to keep communicating

4.

a+b)

– perception is how people give meaning to their environment

- it’s very individual and depends on e.g. culture, family, feelings, experience, self-concept, attitudes and values, communication skill and expectations

- also the context or situation in which the communication takes place can influence the perception

5.

a+b)

Visual communication

- using a visual aid

- e.g. drawings, signs, illustrations

Technical communication

- to send technical informations

- usually formal language with lots of facts

- technical communicators create products like manuals or online helps for media such as video, internet or paper

Dialogue

- uses verbal communication (which consists of verbal and non-verbal communication)

- e.g. talking to someone face to face

Computerised Communication

- using computers to communicate

- e.g. email, chat