The Communication Process

1.

- Communication needs a sender and a receiver

- The sender sends a message via a channel and the receiver gives a feedback (which is the interaction)

- The message can be affected by interference and the context


2.

- Verbal communication is spoken or written communication

(- I.e. letters or talking)

- Nonverbal communication is messages send without any words

(- I.e. body language, or mimic)

- Graphic communication is a part of non-verbal communication

- It is a message send in form of graphical elements like pictures or drawings


3.

a

Sender: Senders are individuals who react to situation from a unique vantage point.

Receiver: who receives data from sender.

b

Message: It makes connection between sender and receiver.

c

Feedback: It means that like someone ask me about something and I reply that mean feedback.


4.

a & b

– Perception is how people give meaning to their environment

- It’s very individual and depends on e.g. culture, family, feelings, experience, self-concept, attitudes and values, communication skill and expectations

- Also the context or situation in which the communication takes place can influence the perception


5.

a & b

Visual communication

- using a visual aid

- I.e. drawings, signs, illustrations

Technical communication

- To send technical information

- Usually formal language with lots of facts

- Technical communicators create products like manuals or online helps for media such as video, internet or paper

Dialogue

- uses verbal communication (which consists of verbal and non-verbal communication)

- I.e. talking to someone face to face

Computerized Communication

- using computers to communicate

- I.e. email, chat