Task: For this task you are going to interview a partner about their work or educational experience until now. During the interview, you will be observed and assessed by an assessor. Once you have collected information you need to present in as a short presentation.Interviewer: Venkatesh goudInterviewee: Sarath
Observer NAVPREETVenkatesh: Good Morning. How are you?Sarath : I am good how about you
Venkatesh : good
Venkatesh: tell me something about education Sarath : I am a graduate in BSc computers
Venkatesh: tell me something about your familySarath : mine is a small family I have an younger brothervenkatesh: Do you have any working experience?Sarath : yes in civil aviation
Venkatesh : How long you worked there?Sarath : 3 yearsVenkatesh: how many days you will work per week and What are the job timings?Sarath : 5 days/weekVenkatesh : What are your responsibilities in this job?Sarath : ticketing and check-in countersVenkatesh : Now tell me something about the work environment in your companySarath : It was really good Venkatesh : which is the most useful skill which you learn while working with company?Sarath : Excellent customer service
Venkatesh : Thank you. Have a great day, see you man.
OBSERVATION
About sarath
Lack of confidence
Not aware about the concept of products
Body language shows his carelessness.
Interviewer: SarathInterviewee: Venkatesh goud
OBSERVER NAVPREETSarath : Good Morning. How are you?Venkatesh : good morning, fine. What about you?
Sarath : I am ok.
Sarath : tell me something about education Venkatesh : I completed B.Tech from JNTU Hyderabad, India.
Sarath : tell me something about your familyVenkatesh : my father is a business man, mother is a house wife and I have one brother three sisters. Sarath : Do you have any working experience?Venkatesh: yes, I worked for Enntech solutions Pv.Ltd as a administrator.
Sarath : How long you worked there?Venkatesh : I worked 2years for that company. Sarath : how many days you will work per week and what are the job timings?Venkatesh : I have to work 5 day’s Monday to Friday in a week. From 10am to 6pm. sarath : What are your responsibilities in this job?Venkatesh : I have check each system working properly or not and if need I have to increase system configuration and also I have to remove virus. Sarath : Now tell me something about the work environment in your companyVenkatesh: our company is Software Company, so every thing is good and meet their standards. Sarath : which is the most useful skill which you learn while working with company?Venkatesh : time discipline and self motivation.
Sarath : Thanks you. Nice to meet you. See you.
OBSERVATION:
About venkatesh 1. There was a lack of confidence2. Inappropriate body language.
3. So many similar questions
4. Interruption of phone call
Thursday, September 3, 2009
309I_B VENKATESH_S27222
Task 2
Brief: You will be required to talk to a client in face to face situation. You will be paired with another student who will play the role of the client. You will be given the complimentary employee role-play card. You will be asked to role play a situation. During the role-play, you will be observed and assessed by an assessor.
Interaction between client and the employee of Subway:
LOCATION: LAPTOP SHOP
CUSTOMER: Enter into the shop to buy a new laptop.
SEALS MAN: Hi, how are you man, how can I help you?
CUSTOMER: I have to buy one new laptop for me.
SEALS MAN: Ok, great man, do you have any configuration with you.
CUSTOMER: No I don’t have any pre-configuration I need to buy the latest configuration one.
SEALS MAN: Good, do you think about any company like IBM, DELL, and ACCER ECT.
CUSTOMER: Actually I don't know anything about company, so you tell me which one is the better company.
SEALS MAN: To give you suggestion about company I have to know about how much you decide to spend for your laptop. Can you tell this?
CUSTOMER : Sure, I can spend $1000 for my laptop and I have to get good money when I want to re-seal it according to this (high re-seal value) tell me which company is good to buy now.
SEALS MAN: High re-sealing value idea is great man. My suggestion according to your requirements the latest DELL LAPTOP is your first choice.
CUSTOMER: Ok fine pack for me that laptop. Can I get any discount on this?
SEALS MAN: Yes you can get $100 cash back and 1 CD of DELL, 1 CD OF OS, AND TWO preferred software’s free for you.
CUSTOMER: Thank you. See you. Bye.
SEALS MAN: Thank you, have a great day, see you man.
309I_B VENKATESH_S27222
ASSESSMENT-4
Task 1
For this task you are going to interview a partner about their work or educational experience until now. During the interview, you will be observed and assessed by an assessor. Once you have collected information you need to present in as a short presentation.
Interviewer: Venkatesh goud
Interviewee: Sarath
Venkatesh : Good Morning. How are you?
Sarath : I am good how about you
Venkatesh : good
Venkatesh : tell me something about education
Sarath : I am a graduate in B.Sc computers
Venkatesh : tell me something about your family
Sarath : mine is a small family I have an younger brother
venkatesh : Do you have any working experience?
Sarath : yes in civil aviation
Venkatesh : How long you worked there?
Sarath : 3 years
Venkatesh : how many days you will work per week and What are the job timings?
Sarath : 5 days/week
Venkatesh : What are your responsibilities in this job?
Sarath : ticketing and check-in counters
Venkatesh : Now tell me something about the work environment in your company
Sarath : It was really good
Venkatesh : which is the most useful skill which you learn while working with company?
Sarath : Excellent customer service
Wednesday, September 2, 2009
309I_sarath_27611
When I was conducting the interview of venkatesh goud and navpreeth Kaur .the details are as follows
The first interview was with venkatesh goud.
Venkatesh completed his B-Tech from JNTU university Hyderabad India.
His place is Hyderabad that’s in Andhara pradesh, India.
His hobbies are listening to the music and playing badminton and enjoying by spending the time with dear ones.
His favorite Indian festival is Diwali. On this occasion most of the time spends with his family by lit the candle and fire the cracker’s compare to time spend with his parents.
Rules in his college were strict.
he has no experience in relative field
he used love going to the college because he had lots of friends over there
After his B-Tech he came to Australia to study Graphics and Multimedia
My second interview was with navpreeth Kaur
Navpreeth did her +2 in Govt senior Secondary School in Punjab.
She completed her graduation in arts in Guru Govind Singh College.
Her hobbies are reading books, watching TV, enjoying with friends and relatives.
Her place in India is Chakar that’s in Punjab.
The rules in the college were very good and she used to enjoy going to the college.
She had lot of friends in college.
She also does not have any experience in relative field .
After her graduation she came to Australia for her studies in graphics and multimedia.
The mean time of my interview with both of them I observed the bellow communication barriers
I noticed that there was some lake of communication
• The conversation was not clear
• Expression was inappropriate
• The receiver was inattention in both the interview
• Inadequate feed back
• Inappropriate timing in answering the questions
• No eye contact
• Irrelevant questioning
The first interview was with venkatesh goud.
Venkatesh completed his B-Tech from JNTU university Hyderabad India.
His place is Hyderabad that’s in Andhara pradesh, India.
His hobbies are listening to the music and playing badminton and enjoying by spending the time with dear ones.
His favorite Indian festival is Diwali. On this occasion most of the time spends with his family by lit the candle and fire the cracker’s compare to time spend with his parents.
Rules in his college were strict.
he has no experience in relative field
he used love going to the college because he had lots of friends over there
After his B-Tech he came to Australia to study Graphics and Multimedia
My second interview was with navpreeth Kaur
Navpreeth did her +2 in Govt senior Secondary School in Punjab.
She completed her graduation in arts in Guru Govind Singh College.
Her hobbies are reading books, watching TV, enjoying with friends and relatives.
Her place in India is Chakar that’s in Punjab.
The rules in the college were very good and she used to enjoy going to the college.
She had lot of friends in college.
She also does not have any experience in relative field .
After her graduation she came to Australia for her studies in graphics and multimedia.
The mean time of my interview with both of them I observed the bellow communication barriers
I noticed that there was some lake of communication
• The conversation was not clear
• Expression was inappropriate
• The receiver was inattention in both the interview
• Inadequate feed back
• Inappropriate timing in answering the questions
• No eye contact
• Irrelevant questioning
Tuesday, September 1, 2009
309I_sarath_s27611
Letter to the publisher
P. Sarath kumar
6 Mills St,
Sunshine north,
VIC 3020.
Kevin dennis
Publisher,
422 little Collins St,
Melbourne 3000.
SUBJECT: Request to change the layout of the design
Dear Dennis,
I am writing in related to the above mentioned subject, as I have some thoughts to change the layout of the design components and color components of my upcoming novel
As I am concerned about my upcoming novel that I made some necessary changes in the description and I made a change in the title from future plan to future lifestyle I feel some essential changes to be done on the layout of design and color combination of my upcoming novel future lifestyle
I trust that you would concern to my feedback and I look forward to your draft
Thank you.
Yours sincerely
p.sarath kumar
P. Sarath kumar
6 Mills St,
Sunshine north,
VIC 3020.
Kevin dennis
Publisher,
422 little Collins St,
Melbourne 3000.
SUBJECT: Request to change the layout of the design
Dear Dennis,
I am writing in related to the above mentioned subject, as I have some thoughts to change the layout of the design components and color components of my upcoming novel
As I am concerned about my upcoming novel that I made some necessary changes in the description and I made a change in the title from future plan to future lifestyle I feel some essential changes to be done on the layout of design and color combination of my upcoming novel future lifestyle
I trust that you would concern to my feedback and I look forward to your draft
Thank you.
Yours sincerely
p.sarath kumar
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